Settings

What it is

Raven Connected customers vary significantly by industry. What makes the solution compatible, whether you operate a construction company or an executive transport business, is the ability to customize the solution to your needs and adjust on the fly as those needs change. Raven’s settings allow customers to enable or disable several features at the click of a button.

How it works

From the web app, Raven customers can adjust several settings, from disabling video to changing the threshold at which they receive speeding alerts. Once implemented, settings are immediately applied to the selected Raven or each Raven on the web app.

How to use it

From the web app, navigate to the desired Asset, select the 'Raven Settings' tab, then click to expand the section of interest. Available settings include:

Cameras

You can enable/disable either or both cameras to meet privacy requirements. Additionally, Raven allows you to decide between the quality and duration of recording.

• • Extended: Users can select longer recordings with some compromise to video quality.
  • HD: Users can select HD recordings with some compromise to recording length.
  • Balanced: A balance between quality and duration.

A table depicting the quality and duration for each option is available with this setting.

Driver Alerts

Raven produces audible alerts in the cab to notify drivers of events like when they’ve exceeded the speed limit. Audible alerts can be enabled or disabled as per your preference.

Raven Events

You can selectively enable/disable certain events Raven triggers from the 'Raven Events' section and adjust their sensitivity.

• • Speeding: Whether events are enabled and at what speed the threshold triggers.
  • Tailgating: Whether events are enabled and at what thresholds they'll trigger.
  • Cellphone Detection, Camera Obscured, Distraction Detection, Drinking Detection, Eating Detection, Smoking Detection, Fatigue Detection: Whether events are enabled.

Units of Measure

Select either imperial or metric for distance and speed measurements and Celsius or Fahrenheit measurements for temperature to be displayed on the Raven's screen.

Wi-Fi

You can enable/disable Wi-Fi Hotspot connectivity on your Raven.

Support

We’re here to help!

If you have any questions, please contact support. You can reach us toll-free, 24x7 at 1-866-273-3423 OR open a request at www.telus.com/serviceportal.