Driver Messaging

What it is

Driver Messaging allows users to send messages instantly to Raven’s screens via the web app.

How it works

Message drivers with important information while limiting distractions with Driver Messaging. Messages of up to 15 characters sent from the web app will appear immediately across Raven's screens for 15 seconds. After 15 seconds, the message and the time it was received will appear at the top of Raven's screens, along with your previously set screens for the selected duration or until it's cleared.

If the vehicle is parked when the message is sent, it will appear for 15 seconds and then for the selected duration once the vehicle is started again.

How to use it

1. From the web app select an asset from the map. A panel including the Raven’s information will appear.
2. In the 'Message' text box, type your message and select the desired duration. Click on the paper airplane icon to send it.

Support

We’re here to help!

If you have any questions, please contact support. You can reach us toll-free, 24x7 at 1-866-273-3423 OR open a request at www.telus.com/serviceportal.