Historic Video Streaming

What it is

Historic Video Streaming enables users to review full footage from any trip available on the Raven device. Raven continuously records footage whenever the vehicle is on. If there is a portion of footage not covered by an Event, this feature provides a means to quickly access it without physically pulling the SD card from the Raven device. This footage is then made available via the web app for users to review.

How it works

Raven’s LTE connection enables communication with the cloud. The continuously recorded footage available on the SD card can be requested via the web app and pushed up to the cloud as the user streams content. Once that video has been streamed, it can be viewed as a Streaming Event and downloaded without additional data usage.

How to use it

Via the Trips History breadcrumb

1. From the web app, click 'Trips History' under the 'Productivity' panel.
2. Select the vehicle of interest, then the trip you would like to review.
3. From the map, select the point in the Trip that you would like to start streaming from by hovering your cursor over the breadcrumb trail on the map. A timestamp of the Trip will appear. Once you find the part of the trip you want to review, click the breadcrumb, then request historical streaming to begin streaming.
4. Using the arrows, skip forward and backward in 15-second increments. You can also pause or play the video at any time.
5. Clicking the 'Exception Videos' panel, selecting from 15, 30, 45, and 60-second increments, then clicking the download button enables Historical Streaming Downloads. A download button will shortly become available.

Via the Trip Exceptions panel

1. Historical Video Streaming can also be started via the Trip Exceptions panel.
2. From the 'Trip Exceptions' panel, scroll through the Events to decide at what point in the trip you would like to stream.
3. Click the Historical Streaming panel below the preview image to begin your session.

Support

We’re here to help!

If you have any questions, please contact support. You can reach us toll-free, 24x7 at 1-866-273-3423 OR open a request at www.telus.com/serviceportal.