Cloud Video

What it is

Cloud video enables remote video downloads from the Raven device. Raven detects several events from engine start to possible accidents and creates short video clips of each one to be accessible remotely from the web app.

How it works

Raven’s LTE connection enables it to communicate with the cloud. When the internal sensors on Raven detect dangerous driving or an accident, the device marks five seconds before the event and five afterward. If the event is critical (Harsh Braking or Possible Impact events), Raven pushes it up to the cloud immediately. For all other events, the option to request an upload to the cloud is available.

Cloud Video Events List

• Speeding
• Cellphone Detected
• Camera Obscured
• Smoking
• Distracted
• Fatigue
• Eating/Drinking
• Aggressive Acceleration
• Car Bumped
• Harsh Braking
• Harsh Cornering
• Possible Impact
• Idling
• Raven Unplugged
• Engine On/Parked
• Zone Entered/Exited

How to use it

1. From the web app, navigate to 'Trips History' and select the desired trip.
2. Click the exception you'd like to watch or save, then select 'Exception Videos'.
3. If the video starts playing, that means it's already in the cloud.
4. If the video does not play, it is available for remote download from the Raven.
5. To download the footage, select the desired duration and click the download button.
6. Cloud video clips can also be accessed anytime in 'Exceptions With Media'.

Support

We’re here to help!

If you have any questions, please contact support. You can reach us toll-free, 24x7 at 1-866-273-3423 OR open a request at www.telus.com/serviceportal.